Production Supervisor

Job Reference


JOB SUMMARY:  Supervises the day-to-day activities of liquid products operations to meet objectives and achieve a high level of customer satisfaction. Must be available to work 2nd shift.



Supervises the daily activities of assigned staff, providing instructions and performance feedback to ensure that productivity and quality objectives are met or exceeded. (55%)

Identifies and resolves process and equipment problems, using available resources to maintain productivity and quality. (25%)

Implements approaches to improve quality and productivity by developing new ideas, improving processes, and planning for upcoming equipment or process changes. (10%)

Routinely informs and communicates with employees to promote smooth operations, enhance their understanding of policies and objectives, and to ensure compliance with established production policies and procedures. (10%)

Performs other related and assigned duties as necessary.


Supervises up to 50 mostly hourly employees


  • Productivity/quality standards:  accuracy, timeliness, thoroughness
  • Productivity/quality standards: production and process efficiency and quality
  • Productivity/quality standards:  continuous product/process improvement
  • Attendance and punctuality
  • Budget
  • Cost containment
  • Teamwork within the department and across departments
  • Project/assignment standards
  • Customer satisfaction
  • Vendor relations
  • Safety standards and procedures:  employees


MINIMUM QUALIFICATIONS:  Education and experience equivalent to:


AA degree in food science or business administration from an accredited vocational, technical or junior college institution


5-7 years of relevant work experience in a food-manufacturing environment with lead or supervisory experience

Knowledge of (B/basic; J/journey; E/expert):

  • Food safety concepts and techniques (J)
  • Budgetary concepts and procedures (B)
  • Engineering concepts and procedures (B)
  • PC word processing/spreadsheet software (B)
  • Quality concepts and procedures (B)

Skill and ability to:

  • Supervise and motivate employees in a team-based environment
  • Identify problems or irregularities for early resolution
  • Communicate and coordinate effectively with employees verbally and in writing
  • Communicate and coordinate effectively with internal and external customers
  • Work effectively in a general business environment, with a focus on high levels of quality and customer service
  • Act in accordance with Values and Creed

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