PURPOSE

To coordinate the operation of the production department lines under the direct supervision of the department manager.

DUTIES

The duties of this position are those described below. This job description does not state or imply that the duties listed are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by management.

Essential Duties These duties directly and substantially serve to achieve the purpose of the position.

• Must be familiar with the quality system requirements of the plant.
• Ensure that all processing activities are in conformance with product specifications.
• Verify, control and assure that all production parameters are within the planed budget.
• Serve as a liaison between department managers and hourly employees.
• Assures that all products are being produced in conformance with the GMP’s. Schedule work assignments, vacations, and days off for the hourly employees. Verifies labor hours and pay roll report accuracy.
• Responsible for the distribution of workload to each of the leads daily.
• Verify and control all documents used according to last document status.
• Responsible for assessing the needs and provide training to employees and document training.
• Responsible for conducting monthly safety and quality sessions as required and keep adequate documented records.
• Aid in the solution of any processing problem.
• Perform and documented daily supervisor audits.
• Resolve team conflict and issue documented disciplinary actions and recognition.
• Communicate effectively with employees, peers, department managers, and senior management.
• Set specific and measurable goals for department’s continuous improvement.
• Effectively communicate in Spanish and English both verbal and written (desirable).
• Must possess sufficient supervisory skill / experience.
• Must possess some computer skills.
• Be prepared to perform other duties as assigned by Senior Management.
• Follow and direct company regulations.
• Follow GMP’s and Safety standards at all times.
• Accountable for ensuring that all safety policies and regulations are enforced, by issuing disciplinary actions.
• Responsible for safety training, enforcement of safety rules/policies as well as drug control policy.
• Maintaining a safe work environment by conducting formal inspections that includes work orders & follow up.
• Injury and illness reporting within 24 hours and analysis/investigations within 48 Hrs.
• In the event of the Product Manager’s absence, it is the responsibility of the Production Supervisor to taken on the responsibilities of the Product Manager.

EDUCATION/EXPERIENCE/SKILLS REQUIRED

• High School diploma or GED
• 4 yr. Degree from an accredited College or University is highly preferred
• 2 years as a Production Supervisor, or 4 years as a Production Lead.
• Bilingual in English and Spanish preferred
• Computer Skills
• Communication & Training Skills
• Good Math Skills
• Experience with Kronos and SAP a strong plus.
• Experience with 5s or Lean Manufacturing is preferred. *Any equivalent combination of related education and/or experience may be considered for the above

EMPLOYEES SUPERVISED

• Up to 60 employees E. REPORTS TO
• Product Manager
• Plant Manager

TRAINING NEEDS

• Work Instructions
• Safety Training
• Good Manufacturing Practices
• Quality Policy

SALARY RANGE: $90,000 – $120,000 + 10% bonus
       
SHIFT | HOURS:     1^st shift 8a – 5p | Monday – Friday  
You will help procure the best products and services from vendors. Actively involved in all aspects of vendor management and coordination throughout every stage of the business relationship. They supervise any pre-screening or qualification procedures and negotiate favorable terms and prices. They initiate any onboarding or initial account setup, make introductions to direct account representatives, oversee the processing of contracts and invoices, and resolve any conflicts to ensure an ongoing positive connection. They also guide and implement high-level vendor management strategies and policies.

REQUIRED EDUCATION & EXPERIENCE:

• Bachelor’s degree in science, business or related field is required.
• 3+ years’ experience in Vendor Management- specific to food
• Proficient with Microsoft Office Suite, particularly Word and Excel.
• Demonstrated careful attention to detail.
• Strong leadership and problem-solving abilities.
• Comfortable guiding and managing negotiations.
• Team oriented with the ability to work independently
• High degree of self-motivation and discipline
• Strong time management, presentation, and communication skills (both written & verbal)
• Ability to work with a wide variety of individuals inside & outside the organization and maintain regular contact with all stakeholders

DUTIES & RESPONSIBILITIES:

• Develop, implement, and maintain quality assurance protocols
• Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity
• Actively pursue strategic and operational objectives
• Support Strategic Improvements,  which require actively seeking feedback from various departments and vendors to craft and refine strategies to enhance the value derived from vendors. This could mean re-negotiating terms, introducing new performance metrics, and changing vendors if necessary. The aim is to ensure the relationship remains dynamic, flexible, and consistently improving
• Drive continuous, provable improvements and efficiencies based on data.
• Create and maintain daily logs detailing vendors’ activities.
• Drive continuous, provable improvements and efficiencies based on data.
• Create and maintain daily logs detailing vendors’ activities.
• Audit regularly to ensure standard operating procedures are being followed.
• Ensure operational activities remain on time and within a defined budget
• Other duties as assigned.

DUTIES AND RESPONSIBILITIES

• Manage multi-plant sanitation operations at food processing plants.
• Act as third shift ‘manager in charge’ for all operations, safety and human resources functions.
• Develop and implement strategic, best practices sanitation programs ensuring compliance with Company and
• USDA requirements.
• Maintain a safe work environment, enforce all PPE and safety standards. Train and develop staff in these practices.
• Participate (and contribute) to plant audits on safety, quality and sanitation.
• Develop staffing and deployment plans for Sanitation team members.
• Develop and implement metrics to evaluate Sanitation department performance.
• Monitor team member performance ensuring that plants pass all pre-operation inspections and start on time.
• During sanitation, examines equipment and makes recommendations regarding preventing damage and focused on prevention.
• Manages chemical usage and inventory and makes recommendations for improvement.
• Participates in plant safety ‘walkthroughs’ and makes recommendations to improve plant safety.

EDUCATION AND EXPERIENCE

• Seven (7) plus years sanitation experience, with a minimum of three (3) years supervisory experience.
• Previous experience in food processing, preferred.
• Multi-plant/site experience preferred.

JOB SUMMARY:
Supervises the day-to-day activities of QA Technicians to ensure QA operations and compliance with company, customer, and regulatory agency standards for food & packaging quality & safety; and enhance product development.

Responsibilities

ESSENTIAL FUNCTIONS:

1. Quality Management – The position will constantly review and manage the quality performance of Quality Technicians. Review and enhance suppliers’ programs to ensure quality, food safety and consistency for all products produced. May be asked to arrange and/or conduct facility audits, product mock recovery, administer non-conformance products, and participate in operations testing of new and/or modified products. Assist Product Development in specification development, enhancement and revisions. Constantly fill in and perform all the responsibilities of the Quality Assurance Manager in the absence of the incumbent. {65%}
2. Technical Support – Provide technical support to Product Development and Operations in conducting process capabilities, Quality Assurance standards, quality procedures, food safety, and food security requirements. Participate on cross-functional teams as Quality Assurance liaison. {25%}
3. Quality Enhancements of Ingredients/Packaging – Support and provide needed assistance in the implementation of comprehensive ingredients and packaging materials receiving, evaluation and tracking programs. {10%}

LEADERSHIP/MANAGEMENT RESPONSIBILITY

• Day-to-day interaction with QA Managers to discuss quality strategies for the facility. Also discuss product performance and direction for improvement on Quality Systems.
• Provide QA Technicians with direction, training and support for implementation of various quality initiatives in the facility.
• Assist Product Development in their Product improvement and new product roll out initiatives.
• Serve Operations Director, Managers, and Supervisors as technical resource in troubleshooting and resolving product quality and process-related issues.
• Assist Compounders & Lead People in printing and adjusting batch card; assist in analytical test training of Compounders and other hourly employees and helping them in other technical problems.

PERFORMANCE CATEGORIES

• Managing multiple projects and priorities while maintaining quality standards of products and programs.
• Troubleshooting quality issues during production using customer concern information, product audit data, operations input, and production data.
• Maintaining good professional interaction with Suppliers and Customers on frequent basis.
• Working under a timeline that can be very tight.
• Maintaining appropriate sense of urgency in resolving quality issues and concerns.

Qualifications

MINIMUM QUALIFICATIONS: Education and experience equivalent to:

Education/Certification:

BS Degree in Food Science, Microbiology, Chemistry or other technical disciplines. Additional Management or Technical education preferred. Computer literacy a definite plus.

Experience:

5 – 8 years in Quality Assurance or related technical discipline (in a Senior Technician or management capacity) in the Food Industry. 3 – 5 years in QA and/or Manufacturing in a supervisory capacity preferred.

Training/Other:

Knowledge of Sanitation GMP, HACCP, SSOP, SPC, and Food processing. Sanitarian Certification,  Knowledge of ISO 9000, and Project Management preferred.

Knowledge:

• Responsible for Quality management of company programs in the food processing groups.
• Responsible for the successful execution of quality improvements on existing and new products in the facility.
• Monitor product and process quality through audits, HACCP, Analytical testing, Mock Recovery, product cuttings and other quality initiatives.
• Provide needed technical support to Product Development, Operations and other functional groups in the development of new ingredients, specifications enhancements, and quality and operations procedures.
• Manage the scheduling, training, performance evaluation, and discipline of a group of Quality Technicians who are responsible for implementing quality initiatives.
• Maintain a dedicated focus on International products quality.
• Maintain adequate interactions with Suppliers and Customers to better respond to their needs.
• Manages projects aimed at cost savings, quality enhancements, process improvements, and reduction of Customer concerns.

Skills and Abilities:

• Good communication skills (both written and oral).
• Be a good listener with problem-solving ability.
• Interface with individuals of varying levels both internally and externally.
• Demonstrate good organizational and time management skills.
• Understand the “larger picture” and use broader perspective of the business in making decisions; providing options as part of decisions and next steps.
• Take initiatives and be self-motivated; looking for opportunities to improve the operations and product quality.
• Use systematic methods to collect facts and make decisions.
• Act in accordance with company Values and Creed.

REQUIRED EDUCATION & EXPERIENCE:

• Ten or more years’ related experience and/or training; or equivalent combination of education and experience.
• Bachelor’s degree (B.S.) from four-year college or university, preferably a B.S. in Food Science, Engineering, or Management.
• A demonstrated knowledge of organizational effectiveness and operations management and a track record of achieving results against a comprehensive set of KPIs.
• Excellent problem solving, and reasoning skills required.
• Ability to analyze downtime and financial variance trends, identifying actions to deliver expected performance.
• Working knowledge of budgets, forecasting and metrics.
• Ability to effectively present information to all levels of the company; plant floor to executive leadership.
• Excellent time management, and strong attention to detail, verbal and written communication skills, listening, decision-making, and organization skills required.
• Excellent computer skills required, including Microsoft Word and Excel skills.
• Excellent interpersonal skills needed, including coaching, team building and training skills.
• Master’s Degree in Engineering or Management Preferred.
• Food manufacturing experience required. USDA experience beneficial.

DUTIES & RESPONSIBILITIES:

• The Plant Manager oversees all daily operations of the plant from production and manufacturing while ensuring policies and procedures are followed. This position develops processes that maximize ownership, stewardship, safety, quality and productivity. This position has the responsibility to comply with Safety work rules at all times as well as an obligation to reinforce Safety as a Core Value. Ensures that all policies, procedures and activities, related to Food Safety & Quality, are followed and complied with uniformly, in an effort to reduce product and process variability.
• Assumes personal responsibility for a safe and healthy workplace for all employees by actively participating in the leadership of plant safety programs and ensures adherence to all safety policies and procedures that promotes a world-class safety culture. Adhere to safe work practices and all safety policies and procedures.
• Adhere to Quality work practices, follow GMP’s, maintain sanitary conditions and ensure that product quality is maintained. Report to management any conditions or practices that may adversely affect food safety and quality.
• Responsible for Food Safety and Food Quality of products; identify and address conditions or practices that may adversely affect food safety, food quality or personnel safety.
• Provide overall leadership, direction and coordination for plant operations.
• Ensure all plant personnel are operating in compliance with plant and corporate procedures as well as compliance with customer and regulatory regulations.
• Provide coaching and development of plant staff to ensure effective leadership, collaboration and balance in achieving KPIs focused on safety, quality, customer service and productivity.
• Plan and supervise the design and progress of capital projects.
• Develops and implements financial and non-financial objectives including annual budget that serves as the plants operating plan.
• Identify and implement strategies to improve performance, meeting and exceeding plant Key Performance Indicators (KPIs).
• Monitor and set standards for operations and help identify and correct bottlenecks.
• Increase production asset capacity and flexibility while minimizing unnecessary costs.